Right of return

Right of return

The products have a 60-day free return right. This is a hygiene product: the right of return only applies to unused and salable products in unopened original packaging, covered by a protective film.

To get Posten's return code and return address, send an email to kundservice@loiste.com

Correct return of the product

For incorrect or incomplete returns and uncollected orders, a delivery and handling fee of SEK 149 is charged.

If you accidentally missed picking up a package and you want to send it again, contact our customer service at via e-mail kundservice@loiste.com

If you return the product, the payment will be refunded within 1-5 business days via the payment method used to pay us. The refund will be made once we have received the return in salable condition. You will receive a confirmation email once your return shipment has been processed and a refund has been made.