Payment and delivery terms
DELIVERY TERMS
The products are delivered by Posti Group Oyj or PostNord. Delivery time is usually around 3-5 business days (holidays may affect delivery time).
The customer is responsible for ensuring that the information he provides with his order and customer information is correct.
The service provider is not responsible for delays in deliveries that are independent of the online store.
CHRISTMAS DELIVERY SCHEDULES
All orders placed by 14.12 will surely arrive by Christmas.
PRICE LIST
The prices of products and services include VAT and delivery costs, unless otherwise stated.
Any delivery costs for the product are paid at the time of payment of the order.
The prices of products and services are determined in accordance with the current price list. The service provider reserves the right to make changes to the price list.
You can only use one promo code per order. Different benefits cannot be combined.
PAYMENT METHODS
The customer may only pay for the product or service using the payment methods accepted by the service provider at any given time.
Payment service provider
The payment intermediary service is provided by Klarna Oy
RIGHT OF RETURN
The products have a 60-day right of return. This is a hygiene product: the right of return only applies to unused and salable products in unopened original packaging, covered by a protective film.
To get a return code, send an email to customerservice@loiste.com
For incorrect or incomplete returns and uncollected orders, a delivery and handling fee of 14.90 euros is charged.
If you have accidentally missed picking up a package, contact via email kundservice@loiste.com
If you are returning a product, we will begin the refund process once we have received an accepted return shipment in salable condition. You will receive a confirmation email once your return shipment has been processed and a refund has been made.
The refund will be made within 1-5 business days using the payment method used to pay us.
PROVIDER OF PAYMENT INTERMEDIATION SERVICES
The payment intermediary service is provided by Klarna Oy